Revolutionising block management software

Resident makes block management simple for managing agents. Because it cuts time and cost, it will change the way you manage blocks of flats.

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Company branding

Personally branded dashboards for unlimited users and fully configurable suite of templates from service charge demands to works orders to mail merge letters

Service Charge Accounting

Powerful time saving features such as live bank feeds, online direct debit facility, digital end of service charge year packs & full financial reporting.

Leaseholder Portal

Leaseholder logins bring transparency and combined with inbuilt email messaging, speeds up your communications with residents. Service Charge & Ground Rent demands can be sent in bulk via either email or print

Stay compliant

Resident is backed up by a team of experienced property experts and regulated by the RICS, for your peace of mind. Get reminders of all important dates direct to your inbox.

Block Management Software Features

Take a tour of our platform and see just what it can do.
For Managing Agents

Client Testimonials

One of our core values is to provide value for money. While we were committed to choosing the best system on the market, we needed a solution with a realistic price tag. I’m delighted that Resident continuously improves its functionality because they really listen to their clients’ feedback, and not so they can add extra costs to their service.

Benjamine Hume - MD Evolve Block & Estatement Management

I must give Resident credit, this was the quickest and easiest I have ever done service charges on a block. Now we are getting used to it and the changes you have made already, it really is a great system.

Darryl Jaffe, Director

We would much rather over-communicate with our clients. Resident’s Director and Leaseholder portals means our clients can access financial information, maintenance plans and budgets 24 hours a day, 7 days a week.

Benjamine Hume - MD Evolve Block & Estatement Management

Thank you so much for your time yesterday, everyone felt it was really worthwhile learned many important new things.

Resident provides us with software that is simple to use and I love the dashboard which reminds me of any jobs that need doing. Resident is going to save me a lot of time. Even though the software is great I feel very reassured I can pick up the phone and speak to someone in the office, so many companies lack support staff. Please don’t change!

Maxine, Property Developer, Staffordshire

We are a building block of 4 flats with multiple owners. After having an estate management company manage our building and the responsibilities that go with it, we decided to self manage the block. After looking at various services and facilities on the market, we decided to work with Resident. Kate and her team have been superb in getting us started, opening our bank account, and setting us up on Resident with the requisite documentation and requirements. We chose the hybrid book keeping option rather than the pure maintenance option on Resident for our flats; since Kate and her team manage this for us, this enabled us to have hassle free bookkeeping, lodging of documents and final accounts at Companies House, and added administrative duties to Resident rather than the flat owners. It was an important consideration for us in making the decision to move to Resident and I would highly recommend it. Additionally, I would not hesitate to recommend Resident as a self managing tool for a block of flats.

Shefali Roy, Director, Gilmore Road TE Ltd

Just a quick note to say how impressed I have been with Michal in Support. He has made a tremendous effort to help and he is looking forward with a positive open mind which can only be good for your company. I do hope that you will be able to achieve the overall package of a one stop shop. There is a distinct shortage of software in the market place for the small to medium managing agents at a cost base that does not break the bank. Your cost base is just about correct.

Howard, Regency Estates

We chose to use Resident because it was a great solution in helping us self-manage our block. There were no downloads and we could implement it straight away, we also knew there was a block management team providing knowledge and back up if we needed it. It is also great value for money in comparison to the other solutions we looked at.

Richard, Director of Resident Management Company, Kent

As a busy Property Manager, Resident has great reminders set up for maintenance, insurance and health and safety checks. We also use Resident because it is a brilliant way to store all relevant information, including service charge details, on individual properties which is a huge help.

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